June Jacobs experts are ready to help!. For questions and information about your order, product information, store locations and general feedback, please call us at 1-866-586-3522. The office is open Monday-Thursday 9am-5pm and Friday 9am-3pm ET. If
Add Route premium package protection at checkout. June Jacobs has partnered with Route so that you can easily file claims for lost, stolen or damaged packages. Once a claim is filed, it will be reviewed for approval of a reorder or refund within 24 h
As part of our ongoing efforts to optimize our operations and enhance the customer experience, we have had to make the difficult decision to temporarily suspend international shipping. This decision was not taken lightly, and we apologize for any inc
June Jacobs accepts payments with MasterCard, American Express, VISA, Discover and Afterpay.
While adding your shipping and billing info, you’ll see a checked box that indicates your information’s been saved. Bolt will send a verification code to your phone or email to verify your info. The next time you check out, you won’t need a password
Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
There are several reasons for inconsistent evacuation:. For initial use, the pump must be primed anywhere from 5-15 times. As there is no dip tube, this will create a suction to allow product to dispense. If there is an empty space/no product between
We advise applying our products on from thinnest-to-thickest in texture. It's best to allow each layer to dry and absorb into your skin before applying the next product. Generally, serum will be applied first followed by moisturizer.
While our products are not tested to be non-comedogenic, none are "comedogenic". Our company aims to not use ingredients that, to our knowledge, cause acne breakouts or clogged pores.
For any item received damaged, please DO NOT THROW AWAY the item. Send an email to us and please include your phone number. The broken item(s) will be replaced and the email will provide instructions on what is to be done with the broken item(s). For
A package is not considered lost until 14 business days after the ship date. After time period has passed, June Jacobs can file a claim with the shipping company. If we are able to replace the products that were in the original order a replacement or
Please submit cancellation request within 4 hours after placing your order. Once we have begun processing your order it still may be possible to cancel your order within this time frame. Once we have begun the shipping process it will not be possible
Please contact [email protected] for wholesale inquiries.
For a full list of authorized retailers, please see our Partners and Retailers page . We cannot guarantee the authenticity of products purchased elsewhere.
Please contact our customer service team to open an RA for your return. Once you have your RA #, please ship the return items along with a copy of your invoice to:. Step 1:. Please ship these items to:. June Jacobs. ATTN: Returns and RMA #. 45 Mayhil
Our e-mail may have slipped into your spam folder, please check for your order confirmation, otherwise please contact the Customer Service line for help.
June Jacobs cannot advise which products to use while pregnant and/or breastfeeding. We recommend consulting a physician or primary doctor who can advise which products are safe for use during this time.
June Jacobs does not perform animal testing on products.
We apologize for the inconvenience. You may find the “Forgot Your Password?” link here: https://www.junejacobs.com/login
If the product you are searching for is no longer on our website, it has likely been discontinued. We understand how frustrating it can be for a product you love to be discontinued. Please contact our customer service team so they may advise on a rep
We do occasionally run out of stock on items. Please visit JuneJacobs.com in the near future to see if this product is available. If you do not see a product on the site, it’s has likely been discontinued.